Introduction
Welcome to Radiance Riverwoods ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our website.
Information We Collect
We may collect the following types of personal information when you interact with our website:
- Personal Identification: Full name, email address, and mobile phone number
- Property Preferences: Your preferred BHK configuration (1 BHK, 2 BHK, or 3 BHK)
- Communication Data: Any messages or queries submitted through our contact forms
- Technical Data: Browser type, IP address, device information, and browsing patterns collected automatically through cookies
How We Use Your Information
Your information is used exclusively for the following purposes:
- To respond to your enquiries about Radiance Riverwoods properties
- To provide personalised pricing, brochures, and property details
- To schedule site visits and connect you with our sales team
- To send promotional offers, project updates, and relevant communications (with your consent)
- To improve our website experience and customer service
- To comply with applicable legal and regulatory requirements
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Authorised Partners: With Provident Housing Limited and affiliated entities involved in the Radiance Riverwoods project for customer service and sales purposes
- Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (bound by confidentiality agreements)
- Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our company and users
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website.
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand visitor behaviour and improve our services
- Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission protocols (SSL/TLS encryption)
- Restricted access to personal data on a need-to-know basis
- Regular security assessments and updates
While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute data security.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal obligations
- Opt-out: Unsubscribe from marketing communications at any time
- Withdraw Consent: Withdraw previously given consent for data processing
To exercise any of these rights, please contact us using the details provided below.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete such information promptly.
Third-Party Links
Our website may contain links to third-party websites, including Google Maps, WhatsApp, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: